Why does prezi not load

My current system is When I search prezi video it does show an app and the downloaded installer. The app is version 1. Since I also have the installer for 1. The app opens up and does certain things but crashes soon after opening.

But 1. I am having this same problem, was there a solution found? I updated to the latest version of Prezi Video 1. Running However, you should be aware that your desktop prezis sync with your online account every time you open the app, as long as you are connected to the Internet. So the only way to keep all your prezis offline is to disconnect from the Internet every time you run the desktop app.

Note: this automatic sync feature only applied to Prezi Next. In Prezi Classic you can choose to sync your prezi or keep it offline. Prezi used to offer a Prezi app with limited editing capabilities for Prezi Classic. It is no longer supported. Android devices need KitKat or newer. Prezi Classic and Prezi Next both run in a browser. Even if you do all your work in the local desktop app, it still needs to connect to your online Prezi account in a browser at least once.

Chrome is the best browser to use for Windows. Safari is the best for Mac. Firefox 64 bit and Microsoft Edge are also supported. Prezi recommends using Chrome regardless of your operating system.

Check your Chrome settings to see if hardware acceleration is enabled. By default, this is disabled but you can enable it by doing the following:. To allow Prezi through your security measures make sure that JavaScript , cookies, Flash, and pop-ups are allowed for the following:.

Also, be sure you are running the latest version of Flash. Other potential Prezi enemies are ad-blocking extensions like Ublock and Adblock. Only use this solution if you are sure you know what you are doing. You can only download a portable prezi if you have a Prezi Plus subscription or higher because it can only be downloaded from the Prezi Desktop app. After downloading the portable prezi, rename the zip file before attempting to open it.

Another possibility is that the portable prezi contains images and videos that are too large. I would really appreciate if someone can post a solution for this. I have the same problem! Do you still experience the issue? I am having trouble loading my Prezi Next presentation. I can open Classic presentations and have tried loading the Prezi Next presentation both on Firefox and Safari, but neither works. It starts loading, but at about 40 percent just stops loading. Any advice? Are you on a Mac?

The page suddenly stopped loading when trying every single time. Please help me get this start working. I tested your presentation and was able to load it fully without any issues. Could you provide us with the exact technical and system specifications of the computer you are using and the browser versions where this issue occurs so we can test it directly?

Thanks in advance. Thanks in advance for any further information. Hello, can you help me? The problem is most probably connected to the hardware limitations of your computer. Agnes, you seem to answer the same way to all of these inquiries.